Posts Tagged ‘Customer Support’
 

 
USA LA Interchange Silk Board Bangalore 1

20 Things that India Will Have as a Developed Country

Make no mistake, the aspirations of ours to become a Superpower or even a developed nation by 2020 is quite a lofty one, considering the present scenario of us as a people, more than that of as a nation. That is because there a...
by vadakkus
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"Hand over your money. I will totally take care of it."

Of Insurance Companies and Customer Harassment – A True Story

There is no such thing as customer service in India as we all know. All that goes on in this country under the guise of “providing services” is just a sham of organized ripping off of unsuspecting people of all thei...
by vadakkus
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Will Someone Please Pick the Phone?

When it comes to customer service, it looks like telecom companies in India are on a race to outdo each other in mediocrity. The less said about the call centers the better. Add to that billing errors, ‘document submi...
by vadakkus
6

 
 
FACEPALM-cat

For Customer Care, Dial WTF – Part 2

…Continued from Part -1 Ring-Ring-Ring-Ring!! The music/loan-sale/importance reminder routine came to an abrupt end. The sound of the phone ringing at the other end, the fruit of all my hard work, rudely shook me out ...
by vadakkus
11

 

 
Yes. I was. When my call was dropped! Probably his was too. Poor bear!

For Customer Care, Dial WTF – Part 1

“Your mission, should you choose to accept it, will be to navigate through the ‘customer care’ innovation of a leading ‘international’ bank and get to talk to a human, make them understand a prob...
by vadakkus
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