The Ultimate (Mallu) Answer

We all know that the answer to the ultimate question is 42. But if you are a Malayali (Mallu for short) this answer will not be enough. Because unlike the ‘general’ ultimate question, the ultimate Mallu question is known and has been haunting Malayalis for years of their waking lives, night and day, while drunk and…

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Will Someone Please Pick the Phone?

When it comes to customer service, it looks like telecom companies in India are on a race to outdo each other in mediocrity. The less said about the call centers the better. Add to that billing errors, ‘document submission’ for ‘security purposes’ once every 3 months, non-receipt of payments, and total stupidity – calls asking us to purchase “one more…

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