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…Continued from Part -1 Ring-Ring-Ring-Ring!! The music/loan-sale/importance reminder routine came to an abrupt end. The sound of the phone ringing at the other end, the fruit of all my hard work, rudely shook me out of my reverie on how I would accomplish the second and more treacherous part of my mission. The machine had been won over, now…
“Your mission, should you choose to accept it, will be to navigate through the ‘customer care’ innovation of a leading ‘international’ bank and get to talk to a human, make them understand a problem and get it resolved successfully, while staying sane and not using words like ‘supervisor’, ‘consumer court’, general swear words etc. Good luck!” (“This message will…
The Use and User of Credit Cards – Lifecycle Click on the chart to enlarge, uh, view the chart in a larger screen. Hey, it is easy! You will be screwed any which way. This is the kind of chart you were not taught in IIM (Or any other ‘B-School’). This is real-life management, baby! Infinitely more useful than…
I had initially planned to include this in Part 1 (Read) but this better be treated as a separate unit. This is part 1 explained in more detail, Credit Cards explained, especially on HOW people wind up in Credit Card debt. This is the master plan, folks. The Blueprint for World Domination. The flawless plan of action which can tie…
Be very afraid. Supervillains do exist in real life. And they are not far removed from the Mavel Comics/James Bond cartoony types like Dr.No, Goldfinger, The Joker and Megatron – They have large and pointless facilities, hordes of mindless people working for them and they nurture that evergreen dream of world domination. And have a plan to achieve it. But since Hollywood has shown us that plain old terrorism, nuclear weapons and space-time-morphing…
